Setting up a CNAME record for each of the domains or subdomains that you've got in a hosting account will allow you to direct it to a different domain/subdomain. The forwarded domain address will lose all its records - A, MX and so forth, and will take the records of the domain it is being pointed to. In this light, you cannot create a CNAME record to direct your domain name to a third-party provider and maintain a working e-mail service with the first hosting company. It is also very important to know that a CNAME record is always a string of words and not a number as it's often confused with the A record of the domain being forwarded. One of the major uses of a CNAME record is to point a domain name which you own through one company to the servers of some other provider in case you have set up a site with the latter. By doing this, the site will appear under your own domain, not under some subdomain provided by the third-party company.

CNAME Records in Web Hosting

If you have a web hosting plan from our company and you wish to create a CNAME record, it will take you only a few mouse clicks to make it happen. You can access the DNS records for all domains and subdomains hosted inside your account through the Hepsia Control Panel included with each and every plan and adding a new record is as simple as clicking on a button, picking out the type, which is CNAME in this case, inputting the actual record value and saving the change. In case you have never added this type of record before, you will find a Help section with a detailed video tutorial you can watch, or you can simply contact us and we'll aid you with this task. If you have built a website using another company, you want to use a private URL for your webmail or you want to designate a subdomain for use with the services of a different provider, for instance Google Apps, all it takes is setting up a CNAME record with a few mouse clicks within your Control Panel.

CNAME Records in Semi-dedicated Servers

If you have a semi-dedicated server from our company and you would like to create a CNAME record, it will require just a couple of mouse clicks to complete this task. The plans are managed via our in-house built Hepsia hosting CP in which you will see a section devoted to the DNS records of the domains and subdomains hosted within the account. To set up a CNAME record, you'll simply have to select the record type and the hostname (domain or subdomain), type where the latter is going to be directed to and save the modification. The new record will be active almost right away in our system and will propagate worldwide within several hours. Modifying or deleting an existing CNAME record inside the account is equally simple and takes a click. In case you experience any problems, you can go through our detailed help article, check out the short video on the topic that we have added in the Control Panel, or you can simply contact us for assistance.