One of the common reasons to get a server of your own is the fact that you will have full control over the software environment and you can install anything you would like. This will permit you to run apps which require certain software to be present on the server, which is not possible with a shared web hosting server where you are able to install software just in the account, but not on a root level. In case you aren't very familiar with such matters, nonetheless, you may face difficulties since managing a server of your own is different from managing a conventional shared web hosting account. In this light, we offer an upgrade with our server plans called Installation & Troubleshooting, hence our admins will be able to handle different tasks that should be carried out or can resolve a variety of issues that you might come across.

Installation and Troubleshooting in VPS Servers

The upgrade features sixty minutes of custom work on your hosting server, so in case you acquire any of our VPS servers plans, you could benefit from this service and have our administrators do a variety of tasks which you cannot carry out yourself or you simply have no time. They are able to install and set up any piece of third-party software for you if the installation is challenging or they can troubleshoot any app that doesn't perform efficiently for some reason. You may add the upgrade to your package as frequently as you wish depending on the time needed for a specific task and its complexity. Any remaining time shall remain available in your account for the future and you shall be able to see how many minutes are left in your billing CP. Our Managed Services upgrade comes with half an hour of custom work on your machine as well, but in case you need more than that, you could always add the Installation & Troubleshooting upgrade with a couple of clicks through the billing area.

Installation and Troubleshooting in Dedicated Servers

You'll be able to add the upgrade to any one of the dedicated servers we offer at any time that you need it. In case you need some custom work from our administrators right after your hosting server is ready, you could acquire the upgrade during the hosting server signup process, or when you need something to be carried out later, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service includes sixty minutes of work from our admins on your server, so if you face any difficulties to install a third-party piece of software or some program gives errors and does not work the way it is supposed to, our professionals can aid you in a very timely manner. If a task takes less than one hour, the remaining time will be available for future tasks and you will be able to see it in the billing area. This upgrade is perfect in case you do not have a lot of experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it includes.