Phone Support in Web Hosting
As we have live telephone support 14 hours a day, you are able to get in touch with us and speak with our customer support agents to learn more about all of the Linux web hosting that we provide and ensure that our servers meet the system requirements for your websites before purchasing anything. For your convenience, we now have phone numbers on three continents and you're able to call the one closer to you - in the U.S.A., the United Kingdom or Australia. If you're already an existing customer, you will be able to give us a call about general and billing issues, and even about some technical matters. If the problem is strictly technical or it needs longer time to analyze, you'll have to go through our ticketing system, which will allow both you and our technical support team to monitor the details provided by both sides.
Phone Support in Semi-dedicated Servers
If you need additional information about the Linux semi-dedicated hosting plans that we provide, you'll be able to call any of the three support phone lines that we have worldwide - in the United States of America, the UK and Australia. By doing this, you're able to check ahead of time if our solutions are suitable for your web sites. In case you are already our customer and you've got a semi-dedicated account, you'll be able to reach us over the phone for 14 hours daily about any kind of billing or general questions. For strictly tech issues you will have to employ our ticketing system to communicate with our technical support as someissues just need longer time to be taken care of, but we can assist you over the phone with numerous minor tech problems as well, saving you the time and efforts.