A 99.9% Server Uptime
Our web hosting platform is based on a secure, enterprise–level hardware architecture and a significantly modified Linux variation. That’s why, regardless of what your website is, or how many site visitors you have, or even in case there’s a denial–of–service attack, our web hosting servers will stay up and running and your web sites will remain accessible online.
All our Linux web hosting plans feature a 99.9% server uptime guarantee. And no matter which datacenter you opt for, our guarantee stays unchanged.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it’s crucial to also build your own network infrastructure. Because of this, we set up a custom–configured internal network in each one of our datacenter facilities. Relying on top–quality Juniper switches and routers, our internal network allows for outlandishly fast data transmission rates and is completely redundant.
In this way, you can enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our FI data center, in our East Europe data center and in our AU data center, no matter which hosting solution you’ve chosen.
A 30–Day Money–Back Guarantee
Just like with every other service, when it’s your hard–earned money at risk, you cannot feel truly secure. That’s why, with all our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you do not feel content with our service or in case you have to use an even more powerful web hosting solution, such as a Linux VPS servers or a dedicated servers – we’ll give you a full refund, with no hidden fees or repayment taxes.
24/7 Technical Support
If you’ve ever been forced to wait for hours for an answer, you are aware of how infuriating this can be, especially if your web site is at stake. That’s the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our techs will be available to you and they will get back to you in less than one hour. And the best part is that their average response time is below twenty minutes!