Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • You will find nearly all the answers to your questions in the user–friendly Help section built into IT Tech Central’s Web Control Panel. It features an enormous database with frequently asked questions and comprehensive how–to articles compiled by our skillful technical support team.

  • Top quality support service
  • Instructional Video Clips

  • For all of you who would rather learn how to fix a frequently experienced problem by watching an educational video clip, we have added a selection of video tutorials to our Web Control Panel. All the educational videos are short and simple to follow. They offer you visual presentations of different web site management tasks.

  • Intuitive help center
  • A 1–Hour Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24x7 support service and a 60–minute response time guarantee. Our expert techs will be available to you 24–7 to respond to your enquiries and to rectify any problem that you could encounter. Just open a technical support ticket from the Help section and we’ll respond back to you without any delay at all.