Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our user service team is qualified to efficiently care for all our Linux web hosting users’ problems and assistance questions. Via our ticket system, you’ll be able to post your question and a support staff representative will go back to you within maximum 1 hour. In actual fact, practice indicates that the typical resolution time frame is Twenty or so minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us every time required. Our team of employees is going to be on the web for you 24x7x365 to react to all your problems and to sort out any matter that you might have. You can submit a tech support ticket from your Web Control Panel or send us an email message any time. Moreover, on business days, you can easily call us or make use of the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel delivers a detailed know–how base that’s included in all areas. In each area, you’ll find a Help press button which will load for you a group of step–by–step lessons on how to apply a selected element or complete a selected action. Also, we have made training clips to help you to get a better idea of the Control Panel’s interface.